FAQs
Host FAQs
- Can I receive the contact details of the person that will be parking in my space?
- Is my space and booking covered by Parkhound’s insurance?
- When and how does Parkhound collect payment from the Buyer?
- I have specific commercial car park requirements, what can I do?
- How do I close my account?
- What does the payment status mean?
Renter FAQs
- Am I guaranteed to get the spot I request?
- How do I pay for my booking?
- What do I do if there are no parking spaces listed for the location or availability I need?
- Does Parkhound provide payment receipts?
- What do I do if I can't find my parking space?
- How do I get the access device such as a key or swipe card?