Renter FAQs
- Am I guaranteed to get the spot I request?
- How do I pay for my booking?
- What do I do if there are no parking spaces listed for the location or availability I need?
- Does Parkhound provide payment receipts?
- What do I do if I can't find my parking space?
- How do I get the access device such as a key or swipe card?
- What does the payment status mean?
- Where can I find my invoice?
- What do I do if there are no parking spaces left?
- What happens if I am running late for my booking?
- Can I meet the Seller of my car park?
- Can I change the price of a booking or negotiate it?
- Does Parkhound charge a commission on each booking?
- How and when does a bond get refunded?
- I will be using a different car next time. Do I need to change anything?
- I'm not happy with the parking space I booked. Can I get a refund?
- What happens if I am late in my monthly payment?
- How do I close my account
- How much does it cost to join?
- How long do I have to return to the parking space access device?
- Can I arrange an inspection of the parking space before I pay?
- How do I get the details of the seller?
- When do I get notified that I can book?
- How do I unsubscribe from Parkhound emails?
- What happens if my booking is declined?
- Why is the GST amount smaller than expected?
- What if I want to cancel my booking early?
- What methods of payment do you accept?
- How do I contact a parking space owner?
- When is the bond refunded?