Renter FAQs
- When and how do I pay for a booking?
- How do I check if my car will fit in the parking space?
- Can I cancel or change my booking?
- Does Parkhound assess the quality of parking spaces?
- How long does it take to confirm a parking space?
- Can I make a booking for a specific day or time?
- How do I cancel my booking?
- My bond hasn't been refunded, what do I do?
- Can I get a discount for a long-term booking?
- Does Parkhound assess the quality of parking spaces?
- How will I know when my booking is confirmed?
- I have found the perfect space but it is unavailable, what do I do?
- What hours is your customer support team available?
- How is price determined for each parking space?
- Why is my car park unavailable?
- I'm having issues with my booking- What do I do?
- What are your payment plans?
- When do I get notified that I can book?